Schedule Internal Communications for times I am more likely to be receptive

Communicate social media policy and risk to your brand regularly

We won't all collaborate - no matter which tools are available

The success of internal social media and collaboration is more about culture than tools.

Don't assume us oldies are techno-phobic

We put man on the moon! You may just need to take a little longer to show us how to use new communication tools because we didn't grow up with computers.

If you're gonna have a staff social - do the job properly (or not at all)

Why only hear my feedback once a year in an annual staff survey?

If I believe I have something important to say I need to be heard all year round.