Bite sized communications are easy to digest

You can't beat the power of a good visual

You may have to look twice to spot an engaged employee

Here are some ways to spot them

Just because they do what you say...

 Just cos 'googies' do what you say doesn't mean they believe in it...and from a customer and results perspective attitude is everything!

Why to 'Start with Why'

Unless we understand the 'Why' behind a communication, we really won't give a ...dirt box deposit.
Here's a great video introduction to the importance of 'why' in communication:

Understand Your Audience

Understand your audience before attempting to communicate.

Define the objectives of new comms channels

No matter how shiny they might be

Let's get some perspective!

Digital comms are an enabler but face to face will never be obsolete.

Effective communication requires aligned perspectives

Always look beneath the surface...

Conduct a mini internal communications audit before addressing an internal  communications gap -  Some video tips on how to do this are here:  http://www.snapcomms.com/tactics-tuesday/internal-communication-audit.aspx

Mutual trust is critical to effective internal communications

Never, Ever, lie to me (or use 'spin') - my trust will be gone forever.

Use simple language if you want me to understand

Use plain language to help me understand

User Adoption Communication - start simple!

Especially if I am new or a digital immigrant.

10 Reasons NOT to block social networks at work

http://www.techrepublic.com/blog/10things/10-reasons-not-to-block-social-networking-at-work/3140

see more

How to get me to use social media

Use other channels to promote interesting discussion threads within internal Social Media channels.

Reinforce important policy information regularly

Do employees understand policies regarding data security and  the misuse of confidential information? Or are you leaving it to chance?

Perhaps the most important internal social media guideline

"Don't pick fights or be objectionable"

Time to break the rules

In an age of Twitter and blogging the rules of writing have changed….It's time to let go, be daring… start a sentence with “And”,  “But” or even an  “Or”
Here are some more writing rules you are now allowed to break.

Trying to predict every question is often a waste of time

Communicating with 'crazy busy' employees isn't easy