We won't all collaborate - no matter which tools are available

The success of internal social media and collaboration is more about culture than tools.

Don't assume us oldies are techno-phobic

We put man on the moon! You may just need to take a little longer to show us how to use new communication tools because we didn't grow up with computers.

If you're gonna have a staff social - do the job properly (or not at all)

Why only hear my feedback once a year in an annual staff survey?

If I believe I have something important to say I need to be heard all year round.

We may have different communication channel preferences

Just because you like social media / mass email updates / whatever ... doesn't mean I do. Do your research, understand your audience and communicate important messages via multiple channels (so I can use the ones I prefer).

Employee Photos in Internal Communications

Some of us don't want our photos included and some US states require written permission.  So please ask first (and think about what happens if I leave the business).

Lack of communication creates a hole we will fill

If the business doesn't communicate regularly, employees will come up with their own (often more dramatic) interpretations.